Frequently asked questions

Leather mute for Violin, Viola & Cello
U.S. Patent No. 7,906,716

Q.: Which way does the name engraving face?

A.: The name engraving faces the player.  When engaged in position II (meno sordino/mezzo soprano) our trademark violin logo faces the bridge.

Q.: Do the angled notches line up and engage with the strings?

A.: As illustrated on the diagram on the back of your package insert:

     The two small notches on the underside of the mute do not touch the strings in position I (con sordino/pianissimo) when the mute is placed on top of the bridge.

   The notches do engage with the strings in position II (meno sordino/mezzo piano/pinched against the bridge) and in position III (senza sordino/without muting/pushed towards the tail piece).

Q.: Will the mutes fit fractional size instruments or 5 string instruments?

A.: No, the mutes are designed for full-size 4 string instruments only.
However, fractional size customization is possible by a trained violin maker who can cut down the width of your mute. Mutes that have been customized in that way are not eligible for refunds.